Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) are an agreement between you and PrepPath (ABN 76 481 196 332) (“we”, “us”, “our”), which runs preppath.com.au and the PrepPath application (together, the “Service”).

By using the Service you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

Accounts are held by parents and guardians aged 18 or over, who agree to these Terms for themselves and for the children who use their account. Where a school provides access, the school’s agreement with us also applies (section 4).

2. The Service

PrepPath provides online practice questions, mock papers and learning tools for Australian students preparing for NAPLAN, Opportunity Class (OC) and Selective High School placement tests. It also offers original practice in the style of the Australian Mathematics Competition (AMC), ICAS (Mathematics, English and Science), the Higher Ability Selection Test (HAST), EduTest and AAS tests; mock events such as the OC Mock Day; lessons; printable worksheets; writing feedback; and an AI Tutor.

PrepPath is independent. We are not affiliated with, endorsed by or connected to the Australian Curriculum, Assessment and Reporting Authority (ACARA); the NSW Department of Education; the Australian Maths Trust (AMT); ICAS Assessments; the Australian Council for Educational Research (ACER); EduTest; Academic Assessment Services (AAS); or any other examining body or government authority. NAPLAN is a registered trademark of ACARA; AMC and Australian Mathematics Competition are trademarks of the AMT; ICAS is a trademark of ICAS Assessments; HAST, Higher Ability Selection Test, EduTest and AAS are trademarks of their owners. We use these names only to describe the tests our practice material is designed to resemble.

All practice questions are original PrepPath material. They reflect the style and format of the tests above but are not real, past or official papers. Every score, band, percentile, award level, readiness indicator or estimate the Service shows, including mock event results, is for practice only. It is not an official result and does not predict or guarantee a result in any real test.

Some questions, explanations and feedback are written or assisted by AI. We check our content and fix reported problems, but some may still contain mistakes. The Service supports a child’s learning; it does not replace school or teachers.

We may change, add or remove features. If we remove a paid feature that is a main part of your subscription, we will tell you and you may cancel and ask for a refund of the unused part of your current billing period.

3. Accounts and Families

• Give accurate details, keep your password private, and tell us at support@preppath.com.au if you think someone else has used your account.
• You are responsible for how your account is used, including by the children on it.
• One account is for one family. You can add up to four children; each child’s practice should be done under their own profile.
• Children use the Service under a parent’s or guardian’s supervision and control.

4. Schools

A school can give its students access through teacher and class accounts. The written agreement between the school and PrepPath covers fees, student numbers, data handling and term. If that agreement and these Terms differ, the school agreement applies to the school’s use.

5. Free Use, Plans and Payment

You can try sample questions without an account. A free account includes a limited number of questions each day, some writing feedback each month, and one sample of each mock paper. The current limits are shown in the Service and on the pricing page, and we may change them.

A paid subscription (“Premium”) removes those limits and adds paid features such as the AI Tutor. Prices are shown on the pricing page in Australian dollars, monthly or yearly, with a lower price for each additional child.

• Free trial. New subscribers get a 7-day free trial (one per customer). You enter your card when the trial starts. If you do not cancel before the trial ends, you are charged automatically.
• Renewal. Subscriptions renew automatically at the end of each month or year until you cancel.
• Cancelling. Cancel at any time from Settings (Manage subscription) or by emailing us. You keep Premium until the end of the period you have paid for.
• Adding or removing children changes the price from that day; you are charged, or credited, for the part of the billing period that is left.
• Failed payments. If a payment fails, Stripe will try again over the following days. If it still fails, Premium stops until payment succeeds; your child’s progress is kept.
• Price changes. We will email you at least 30 days before a price change applies to your subscription, so you can cancel first.
• Payments are processed by Stripe; we never see or store your card number. Prices include GST where it applies.

6. Refunds

If you are not happy, email support@preppath.com.au within 7 days of your first payment and we will refund it in full. After that, we look at refund requests case by case.

This does not limit your rights under the Australian Consumer Law, including to a remedy if the Service has a major failure.

7. Mock Events

From time to time we run mock events, such as the OC Mock Day, that children sit within a set window. Unless an event says otherwise:

• Each registered child may sit the event once. Times are measured by our server, and each part closes when its time runs out.
• Results are released at the time the event states. Bands or percentiles compared with other participants are estimates, shown anonymously, and only once enough children have finished.
• We may change an event’s times or cancel it if something goes wrong, and will tell registered families.
• Results are for practice only. They are not connected with any official test or school.

8. AI Tutor and Writing Feedback

The AI Tutor and writing feedback use third-party AI models (see the Privacy Policy). Their answers can be wrong or incomplete, so treat them as help, not as a teacher’s judgement. Do not type real names, addresses or other personal details into them. Do not use them for anything other than learning, or try to make them produce harmful content.

9. Acceptable Use

You agree not to:

• Use the Service for anything unlawful
• Copy, publish, sell or share questions or other content from the Service, except printing worksheets for your own children or, under a school agreement, your own class
• Scrape or extract content by automated means, including bots, scripts or AI tools
• Try to get around free-plan limits, payment or security, or reverse-engineer the Service
• Interfere with the Service or other users
• Share a login outside your family, or let other families use your account
• Pretend to be someone else

10. Your Content

Writing your child submits, problem reports and messages you send stay yours. You let us use them to provide and improve the Service: for example, to produce writing feedback, or to fix a question you reported. We do not publish them.

11. Intellectual Property

The Service and its content, including questions, explanations, lessons, software, design and branding, belong to PrepPath or its licensors. We give you a personal, non-transferable licence to use the Service for your family’s own learning, and not for any commercial purpose.

12. Our Responsibility to You

We provide the Service with reasonable care and skill, but we cannot promise it will always be available or free of errors, or that it will improve a test result.

Nothing in these Terms excludes, restricts or changes any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where the law allows us to limit our liability for a failure to meet a consumer guarantee, our liability is limited to supplying the Service again or refunding what you paid for it.

Otherwise, as far as the law allows, we are not liable for indirect or consequential loss, including lost opportunity, and our total liability is limited to what you paid us in the 12 months before the claim (or AUD $50 if you have not paid anything). This does not limit liability for fraud or anything else that cannot be limited by law.

13. Ending Your Account

You can delete your account at any time: open Session History and choose “Delete my account”, or email us. Cancel any subscription first. Deleting the account removes your data as described in the Privacy Policy.

We may suspend or close an account that breaks these Terms, or whose use harms other users or the Service. Where we reasonably can, we will warn you first. If we close a paid account without a breach on your part, we will refund the unused part of your subscription.

14. Changes to These Terms

We may update these Terms. For material changes we tell account holders at least 14 days before they take effect, by email or with a notice on the website. If you do not agree, you can cancel before then. Using the Service after the changes take effect means you accept them.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You and we submit to the courts of New South Wales for any dispute about them.

16. Contact

Questions about these Terms: